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Tag Archives: customer service
Social Media and the Rebirth of the “Small Town” Business Model
I love my barber. He’s an older gentlemen, and he remembers the time when caring about your customers meant something and was a vital part of keeping them. I’m not just saying he makes sure I’m happy with my haircut, … Continue reading
So You Got a Bad Review – Now What?
I think that we can all agree that referrals are probably the best lead generation tools out there. This post is not about the power of referrals though…for more on that check out The Referral Engine by John Janstch. This … Continue reading
Posted in Inbound Marketing, Location-Based Services, Social Media
Tagged customer service, online reviews
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